Vela Global Mobility respects your privacy and is committed to handling personal information responsibly and transparently. This Privacy Policy explains how we collect, use, store, and protect information when you interact with our website or engage our services.
1. Information We Collect
We collect only information that is necessary to provide mobility advisory and related services.
This may include:
Name and contact details (such as email address and phone number)
Professional or organizational details (where relevant)
Basic personal information shared during consultations
Travel, education, or relocation-related information voluntarily provided
Website usage data (such as pages visited and general interaction data)
We do not knowingly collect unnecessary or excessive personal data.
2. How We Use Your Information
Information collected is used to:
Respond to enquiries and consultation requests
Provide mobility advisory, relocation, or pathway support
Communicate clearly and accurately about your case or engagement
Improve our website, services, and client experience
Meet legal or regulatory obligations where applicable
We do not sell, rent, or trade personal data.
3. Legal Basis for Processing
Where applicable, we process personal data based on:
Your consent
The need to perform services requested by you
Legitimate business interests, handled responsibly
Legal or regulatory obligations
4. Information Sharing
We may share information only when necessary and appropriate, including with:
Immigration, education, or relocation partners involved in your case
Legal, compliance, or professional advisors
Technology or service providers supporting our operations
All third parties are expected to handle information with appropriate confidentiality and care.
5. Data Storage and Security
We take reasonable technical and organizational measures to protect personal information from loss, misuse, unauthorized access, or disclosure.
Information is retained only for as long as necessary to fulfil the purpose for which it was collected, or to comply with legal requirements.
6. Cookies and Website Analytics
Our website may use cookies or similar technologies to:
Understand general website usage
Improve performance and content relevance
You may adjust your browser settings to manage or disable cookies.
7. International Data Transfers
As a global mobility firm, some information may be processed or accessed across borders. Where this occurs, we take steps to ensure information is handled in line with applicable data protection standards.
8. Your Rights
Depending on applicable laws, you may have the right to:
Access personal information we hold about you
Request correction or updates
Request deletion where appropriate
Withdraw consent for certain uses
Requests can be made using the contact details below.
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in law, practice, or services. The latest version will always be available on our website.
10. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact: contact@velaglobalmobility.com
