These Terms & Conditions govern your use of the Vela Global Mobility website and any engagement with our advisory or support services. By accessing our website or engaging with us, you agree to these terms.
1. Scope of Services
Vela Global Mobility provides advisory and coordination support relating to corporate mobility, expat relocation, study pathways, and private client mobility.
While we assist with preparation, planning, and process coordination, final decisions regarding visas, permits, admissions, travel, or residency are made by relevant authorities, institutions, or third parties.
Outcomes and timelines cannot be guaranteed where they fall outside our direct control.
2. Use of This Website
Information provided on this website is for general informational purposes only and does not constitute legal, immigration, or financial advice.
Content may be updated or revised without notice.
3. Client Responsibilities
Clients are responsible for:
Providing accurate, complete, and truthful information
Reviewing documentation before submission
Meeting timelines set by authorities or institutions
Complying with applicable laws and regulations
Vela is not responsible for delays or outcomes resulting from incomplete, inaccurate, or late information provided by the client.
4. Fees and Engagement Terms
Fees, scope, and timelines are agreed upon prior to engagement and confirmed in writing.
Fees reflect professional time, expertise, and coordination provided. Third-party costs (including government, institutional, legal, or courier fees) are separate and outside Vela’s control.
Any changes to scope or requirements may result in revised fees, which will be discussed in advance.
5. Third-Party Services
We may coordinate with third parties such as immigration authorities, educational institutions, legal professionals, or service providers. Vela is not responsible for the acts, omissions, or decisions of these third parties.
6. Limitation of Liability
To the extent permitted by law, Vela Global Mobility shall not be liable for:
Decisions made by authorities or institutions
Delays beyond our reasonable control
Indirect, incidental, or consequential losses
Where liability applies, it is limited to the fees paid for the specific services engaged.
7. Website Content and Media
Content on this website includes original materials as well as third-party or embedded content (such as images or videos sourced from social media platforms).
Third-party content remains the property of its respective owners and is used for informational or illustrative purposes. Vela does not claim ownership over such content and is not responsible for external platforms or their policies.
8. Confidentiality
Information shared during consultations or engagements is treated as confidential and handled in line with our Privacy Policy.
9. Termination
We reserve the right to decline or discontinue services where:
Information provided is materially inaccurate or misleading
Engagement would breach legal, regulatory, or ethical standards
Required cooperation is not provided
Any work completed up to the point of termination remains chargeable.
10. Governing Law
These Terms & Conditions are governed by the laws of the Republic of Kenya.
